Frequently Asked Questions
How do I schedule an appointment?
Before booking your first appointment at Elite One Athlete, we will hop on a free 20 minute discovery call to ensure that we are the best providers for you and your goals! We also walk you through services we offer so you have a better understanding of the quality of care you will receive and how we are different from other physical therapy clinics. If we recommend our services and you are ready to commit to changing your life, we will schedule you for your initial evaluation.
What are your prices?
Every patient’s care looks a bit different from one another, and services and pricing may reflect that. Please book a free discovery call if you are interested in our services and we can discuss pricing!
Are in networks with any insurance companies?
No, Elite One Athlete is out of network with all insurances.
We believe that an out of network approach is best for the patient because we will have no restrictions on what the best plan of care is for you. Your plan of care is completely determined by what we as the clinicians and you as the patient determine is the best course of action.
Many times, I will have patients who come to me looking for assistance with one joint such as their neck or shoulder, but another day they come in and have knee pain. Because we are a cash pay clinic, we can address the entire body and we can help you with both concerns! If we were in network, we would not be able to help you with your secondary concern without a new evaluation or plan of care.
What should I wear for my appointment?
We are going to get you moving so please wear comfortable, non-restrictive clothing and athletic footwear. If you wear a specific type of shoe for your sport, please bring them with you.
What do the initial appointments consisted of?
Initial appointments allow for a hands-on approach to the assessment of each individual, appropriate exercises, education on the findings, and a plan of care tailored to each individual’s needs. Your physical therapist will advise you on what is the best way to approach the problem, and will consult with you to see if you are in agreement with the course of action. Please note that all plans of care are entirely dependent on the individual’s presentation.
Do I need a physician’s referral for physical therapy?
No. Arizona allows direct, unrestricted access to physical therapy services, meaning you do not need a physician’s referral to seek physical therapy. If you do plan to submit your claim to insurance however, some insurances may require a physician referral for approval.
How do I pay?
We accept cash, checks, card, Apple Pay, FSA, and HSA We do ask for a credit card on file in case of our late cancel/no show policy so applicable fees can be charged.
What is an HSA and FSA account, and can I use them for my visits?
Yes! We accept both HSA and FSA accounts! Some insurance plans allow eligibility for a Health Savings Account (HSA) or a Flexible Spending Account (FSA). They help individuals save money and prepare for upcoming medical expenses. Both of these accounts allow for tax savings because you can add the money to your account “pre-tax.” For more information please consult with your employer or administrator.
Can you keep my primary care physician (PCP) or other doctor updated with my care?
Absolutely! If you would like Elite One Athlete to keep in contact with your PCP, surgeon, or another doctor, please provide us with their contact information (Including name, company, email, phone number, and fax) and written consent to release this information.